Help center

Messenger

The messenger keeps every conversation in one place. Any participant on the platform can message any other — travel agents, hotel representatives and the CORE team — in one-to-one threads or shared groups.

Send text, attach photos and documents, reply with quotes, edit, forward, pin and delete messages, and share structured booking requests directly in the chat. Read receipts show you when your messages have been seen.

Frequently asked questions

Any participant on the platform can message any other — travel agents, hotel representatives and the CORE team. Start a one-to-one conversation or create a shared thread to keep everyone in the loop.

Yes. Attach images and documents — fact sheets, PDFs, presentations and more — straight into a conversation. Photos preview inline in the chat, and files can be downloaded with one click.

Yes. Create a group, give it a name and add several participants. The group admin can add new members at any time, so the whole team can coordinate in one place.

Reply with a quote, edit your own messages, forward, pin the important ones, copy text, select several at once, and delete. Read receipts show you when a message has been seen.

Yes. Share a structured booking request — hotel, dates, guests and room — directly inside the conversation, and the hotel representative responds in the same thread.

Still need help?

Send our support team a message — we usually reply within one business day.

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Or email us at hello@corehotels.io